The tablet is regarded by many business owners, managers and employees as one of the more useful business tools, and the most popular tablet is Apple’s iPad. The iPad is a reliable device with a user-friendly interface. There are times however when you might run across problems with it. One issue, for example, is when apps stop downloading mid-way through, or just simply don’t update.
If you’ve ever had an app stop updating mid way through, or refuse to update did you know what to do? If you encounter this issue here are six things you can try in order to get the app downloading again.
1. Tap on the app Sometimes, the easiest thing to do is to close the download window and find the app on your device. Tap on it as if to open it. This could force the iPad to recognize that the files have not finished downloading and, if it does recognize this, will force iTunes to resume or restart the download.
2. Check iTunes for other pending apps If re-opening the app doesn’t work, try opening iTunes and tapping on the Downloads tab. Take a look to see if you are downloading other apps, movies, songs, etc. Often larger items will take priority over apps, sometimes even pausing the download. You can get around this by deleting any pending apps and downloads (make note what they are first so you can re-download them later). This should move the app you want updated up the list so it starts to download.
3. Restart the iPad The iPad, while a robust machine, might crash from time-to-time, especially if it is an older device and has been used heavily. Try pressing and holding the power button until you get the option to turn the device off. Then, wait about 30 seconds and turn it on again. This should clear up any issues from a crash, and may re-start the download within a few minutes.
4. Check your Internet connection A common issue that is often overlooked when trying to download an app or update is to check your iPad Internet connectivity. Try opening Safari or another browser and navigating to a web page. If this opens, you are connected to the Internet. If not, try looking at the top of the iPad for the Wi-Fi symbol, or data connection symbol. This should be on the top-left corner. If you are usually connected to Wi-Fi and don’t see the symbol, check your router, or open Settings, select Wi-Fi and tap on the network you usually use. Once you are connected the download should start within a few minutes.
5. Check how much storage space you have Sometimes a download will stop because your iPad doesn’t have enough free storage space. You should see a message telling you that there isn’t enough space, and that the download will be paused. If you delete unnecessary or unwanted files and apps the download should resume immediately after the iPad senses there is enough room. If you are unsure how much storage space you have left open Settings and tap on General. Look under the Available section, and the number shown indicates how much space is available.
It’s important to remember that apps often take up slightly more space than is stated on iTunes, so be sure to leave a little extra and ensure space isn’t running too low. 6. Reset all settings Finally, if your app is still not downloading or has paused updating, try resetting all the device’s settings. This will not wipe your iPad’s memory, but will reset all changes you have made to settings. To do this, go to your iPad’s settings and tap on General. Scroll down to Reset, select Reset All and accept the prompt telling you your settings will be reset.
If you are looking to learn more about the iPad, and how you can use it in your office more efficiently, please contact us today.
There so many different ways you can use an iPad that it’s often mind boggling. While surfing on the Internet, many iPad users rely on Safari, Apple’s browser that comes preinstalled on every Apple device. While Safari is without doubt a solid browser, for some reason it doesn’t always show the Bookmarks Bar on the iPad, making it a bit confusing to actually get to your favorite sites.
Here is a brief overview of how you can obtain and manage the Bookmarks Bar on your iPad’s version of Safari:
Adding the Bookmarks Bar You can enable this feature by:
This will add the Bookmarks Bar to every window of Safari on your iPad. When you launch Safari, you should notice a new grey bar below the URL bar. When you bookmark a page and save it to the Bar, you will see the name of the page appear.
Adding bookmarks to the Bookmark Bar If you would like to add bookmarks to this Bar, you can do so by:
The name of the site should pop up in the Bookmarks Bar to the right of the last bookmark added to the Bar.
Editing the Bookmarks Bar Eventually you will want to edit the Bookmarks Bar. This can be done by:
You will now be able to select different bookmarks. If you press the red circle with the X in it beside each bookmark, it will be deleted. If you tap on the bookmark itself you should be able to edit its name and URL. Tap Done after you have edited or deleted what you need to and any changes should be updated. Looking to learn more tips about using your iPad? Contact us today to see how we can help.
Since the release of the iPad, tablets have seen a near meteoric rise in popularity. One of the reasons for the continued success of Apple’s iPad is usability – the tablet is simple to use, and many users can just pick it up and be on their way. Almost all Apple systems have shortcuts built in to make use and navigation easy, and the iPad is no different with some pretty powerful keyboard shortcuts.
Here are three keyboard shortcuts for the iPad you may find useful.
Separate the keyboard A common complaint of many users is that the keyboard can be too big, taking up way too much of the screen, and even making it tougher to type. Did you know that you can separate the keyboard? If you pinch open the keyboard (use two fingers from one hand, and separate them as long as they are on the keyboard), it should pop apart and hover with each half on the left and right side of the screens.
You should be able to move these halves up and down to position them where you like. You can merge the keyboards back together by pinching closed (use two fingers from one hand and move them together while over the keyboard).
There is actually another way to do this: If you tap and hold on the keyboard button (the bottom right of the keyboard), you should see a popup window asking you if you want to Split or Undock your keyboard. Undock means you will be able to move it, while Split means separate the keyboard.
Quickly add a full stop/period Tired of always searching for the period? You don’t actually have to find it on the iPad’s keyboard. All you have to do to add one is quickly tap twice on the spacebar, and it should be added in automatically, along with a space. This should make it faster and easier to type.
Activate alternative letters At first glance, the keyboard is lacking special characters used in writing and other languages. They are actually there, just hiding. You can activate them by simply pressing and holding for a second or two on a key, you should see a box pop up above the key with different options. Here are two popular ones:
To find all of the options, it would be a good idea to take a few minutes pressing on each key to see the different characters available. You’ll be surprised as to how many are actually hiding.
Believe it or not, Apple has actually put alternative keys in the number section of the keyboard as well. When you switch to this mode, pressing and holding on the keys will give you more options. For example, pressing on the dollar sign will bring up the currency symbol for up to five other currencies.
If you are looking to learn more about the iPad, contact us, we may have a solution for you.
In mid-September Apple launched the newest version of their mobile operating system, iOS 7. This update was pushed to almost all newer iPads and iPhones and brought with it some pretty big changes. Now that it has been out for a while, there are reports that users are seeing reduced battery life, with some devices not even lasting a day.
If you have noticed that the recent update to iOS 7 has caused a drop in how long your iPad’s battery lasts, here are five things you can try to improve the time between charges.
Turn off AirDrop AirDrop for mobile devices was introduced with the iOS 7 update and allows users to share files with others without using an Internet connection. Like other file sharing systems, when AirDrop is activated it is actively searching for other devices and therefore draining your battery.
If you don’t use this feature, or only use it occasionally turn it off to increase battery life. You can do this by swiping up from the bottom of the screen to open the Control Center and tapping on AirDrop. The text will be white to indicate AirDrop is on, and should turn to black when it is off.
Bonus tip: Tapping the Bluetooth button (middle button in the top row of Control Center) will automatically turn off AirDrop and all Bluetooth connections which will further increase battery life.
Check your Wi-Fi settings Many users connect to trusted Wi-Fi connections at work or at home in order to save data or simply go online. When they are out of range of these devices however, they leave their iPad’s Wi-Fi radio on. When you do this, the device constantly searches for open connections to connect to.
This constant searching is actually a huge drain on the battery, so it is best to turn it off when you are not near a trusted network. This can be done by swiping up from the bottom of the screen to open the Control Center and tapping on the Wi-Fi button (second button from the left on the top row). The Wi-Fi symbol should turn black to indicate it is off.
Bonus tip: To really conserve battery life, try turning Airplane Mode on. This will turn all communication – Wi-Fi, Data, Bluetooth, notifications, etc. off and will drastically increase battery life. On the downside, you won’t be able to connect to the Internet or receive notifications.
Change your Location Services settings Many apps request that your device provide them with location information on a regular basis. Some, like Maps actually require your location, but many more don’t. If you have multiple apps open that constantly require location updates, you will likely see an increased drain on your battery.
The solution is to change what apps are allowed to receive location information. This can be done by tapping on the Settings app, selecting Privacy, followed by Location Services. From there you can select which apps can use your device’s GPS, Wi-Fi or mobile connection to detect location. Chances are high, you can turn off at least half of the apps.
Bonus tip: Turning off Location Services completely (slide the tab beside Location Services to Off) will also conserve battery life.
Check what’s running in the background Multitasking received a big overhaul in iOS 7. Sure, it can still be accessed by double tapping the home button, but now the open apps are presented in cards with a screenshot of their last state. Tapping on the screenshot opens the app. The thing is, it takes battery power to keep all of these apps open and updated.
What’s more, some of these apps will actually refresh in the background which could further increase battery drain. If you aren’t too worried about having constantly open apps, why not close those you aren’t using. Simply open the multitasking menu and swipe up to close apps.
Bonus tip: You can completely turn off background app refreshing (the service which keeps the information shown in the multitasking screenshots current) by opening the Settings app and selecting General, followed by Background App Refresh and sliding the button from On to Off.
Turn off parallax Parallax is a new effect introduced in iOS 7 where the apps on your homescreen appear to float above the wallpaper and look almost 3-D. They will also move a bit when you tilt the tablet. While this is a cool effect, it isn’t overly useful for many business owners. Powering this movement and near 3-D rendering does put more strain on the battery, causing a drop in how long it will last.
You can turn this effect off by going to Settings, tapping on General, followed by Accessibility and Parallax. Slide the button from On to Off.
Bonus tip: Almost all modern mobile devices, the iPad included, use lithium-ion batteries. These batteries work their best when they are constantly topped off, or charged. In order to get the most out of your iPad’s battery, you should be charging it on a regular basis and not letting it get below 50%.
If you are looking to get more out of your iPad, or to learn about iOS 7, please contact us today to see how we can help.
Safari was launched in 2003, and since then it has become the default Web browser for all Apple devices. This was another milestone in the prestige of the brand because it enabled the user to surf the Internet faster while ensuring the device’s security. It allows maximum efficiency for all Apple users including those on the iPad, offering them fast-loading Web pages and great features, such as the Safari Favorites Bar.
While loading pages using Safari may happen in a blink of an eye, typing and retyping url addresses can be a hassle. Safari’s bookmarking toolbar, known as Favorites Bar, is one way to save your favorite Web addresses for future browsing. However, this is often hidden with the default setting.
By enabling the Favorites Bar on your device, you can create a handy tool to hold all your saved Web pages for future reference. You can access these files in a single click and make browsing frequently visited sites quicker and easier. Here are some steps and guidelines to assist you in using iPad’s Favorites Bar.
To show your favorite pages on your Web browser, go to your device’s Settings menu and look for Safari. You’ll then see a number of options at the right side of your display. In the General Options, tap the Show Favorites Bar so that the switch turns green, indicating its activation.
Once this is enabled, you can then head back to Safari and browse as you save and edit the most important pages on your browser. These pages will be lined up below your address bar for easy access.
Add a page to your list of favorites by clicking the Share button at the left side of the address bar for that page. The dialog box will show several options, so tap Bookmark and input specific details before you hit Save.
Your saved sites might be good for a long time to come or just in the short-term. When a site becomes redundant or you want to demote it, you can delete this from your bookmarks folder or place it at the bottom of your list, below more important and more frequently used sites.
To be able to do this, go to the Bookmarks button at the right of your address bar and tap on Favorites from the dropdown list. The sites you have saved will be shown. Tap Edit at the bottom right of the dialog box. You will then see a circular red button at the left side of your list while on the right side will be an arrow and a set of multiple horizontal lines at the far right.
You can delete the pages by tapping the red minus button at the left side or rearrange them by pressing the horizontal lines and dragging the pages where you prefer them to be. Tap the arrow to edit site information such as title, link, and location.
The Safari Favorites Bar can help you navigate and get to your most visited sites more easily and efficiently and being so easy to set up there really is no reason not to utilize this feature. For businesses, getting quickly to sites that are used all the time increases productivity and efficiency.
If you are looking to learn more about the iPad and how you can use it in your business, contact us today.
Multitasking is a feature that was made available on the release of iOS 4. Newer iOS versions still have it including the latest one which is iOS 7. It lets you open multiple apps at the same time, which is something that older iOS versions did not support. It was only possible to open one application at a time back then and an app had to be closed before you can open another one. With multitasking, you can easily switch to the other apps you recently opened.
Users of supported iOS devices will benefit greatly from the new multitasking feature. If you’re using one of these devices, here are some of the advantages.
Multitasking is a feature that’s automatically enabled on all supported iOS devices. Open the apps that you need to use and the inactive apps will run in the background. If you wish to switch from one app to another, here’s how you do it.
The preview feature was only introduced in iOS 7. If you’re running an older OS, you would only see the icons at the bottom of the screen and not the preview.
You may want to kill running apps running in the background for various reasons like saving battery life or due to app crash. There are two ways on how to kill apps. The old method is to press an app’s icon until the screen wiggles. A red icon on top of the app will then appear. Tapping on the icon will close the app. But if you are using iOS 7 and you have the preview, swiping it up will kill the application. Since these apps are taking up some of your battery life, there’s no point in keeping them running unless you are flicking back to them and using them.
Microsoft Office has long been not only one of the most popular office productivity suites but also one of the most requested business apps for iPad users. Ever since the release of the iPad business users have been clamouring for a tablet version of Office. Well, Microsoft has been listening and has recently released a tablet optimized version of Office for the iPad.
Earlier last year Microsoft introduced Office Mobile for Office 365 subscribers. With this app users could access, create, and edit Office documents on a mobile device. The only issue with this app is that it is optimized for smaller screens e.g., the iPhone. While it is possible to use it on your iPad, optimized apps specifically for the iPad have until now been lacking.
In late March this year, Microsoft finally released iPad specific versions of Word, PowerPoint, Excel, and OneNote. Anyone with an iPad Mini, iPad 2,4, and Air can download the apps for free from the App Store and view any related Office documents on their device.
The best way to think of these apps is that they are simply touch versions of the popular Office programs that have been developed specifically for the iPad. Here’s four things you should know about the apps:
We noted above that the apps are available for free. While this is correct, you will only be able to open and view documents. If you want to edit you will need an Office 365 subscription. The following Office 365 plans will allow you to open, edit, and save documents:
While the vast majority of features found on desktop apps can also be found on the iPad versions, there is one missing – for now: Printing. At this time, printing documents directly from the app is not supported. Microsoft notes that they are working on this and that this function will be introduced in a future update. For now however, your best option is to save files to OneDrive and then open these on your desktop and print from there.
If you have an Office 365 subscription getting the apps setup may be a little confusing. Here’s how you can do it:
If you choose to log in using a free account to begin with, you can upgrade to an Office 365 account from the app. This can be achieved by opening the app, and clicking Activate which should be located at the bottom left of the main menu. You can then follow the app’s steps to purchase an Office 365 subscription through iTunes. Alternatively, you can go to the Office 365 website and subscribe through here. Once you open the app, after your account has been updated, you should be able to access, edit, save, and share documents.
Office 365 is one of the most popular versions of Office for small to medium businesses, and many users are wondering if they should download the app to their iPad. The answer to that is that it depends on whether you want to use your iPad for work or not.
Generally speaking, business owners who have an iPad and Office 365 subscription will benefit from downloading this app. The main reason is because it offers another way to connect with the office and potentially increase productivity, especially when you are away from your desk, through greater flexibility.
If you don’t have an Office 365 subscription but use Office in your business, the iPad versions of Word, Excel, and PowerPoint could be useful, especially if you only need to view documents. That being said, you might want to consider updating to Office 365 in order to gain full access.
Contact us today to learn more about the different plans available for your business.
One of the biggest, and arguably most useful, hardware trends is touch. It seems like almost every piece of new tech, from computers to tablets, and even to fridges or car navigation, comes with touch screens. The main way to interact with the majority of these devices is through the gesture, and if you have an iPad there are a number of important gestures you should know about.
Every new iPad, and many of the older ones, run the latest version of iOS – Apple’s mobile operating system. For those running iOS 7, gestures are the main way you interact with your device. While it may look weird to people who don’t use them, waving your hands around, spreading your fingers, and even pinching are normal to you!
One of the greatest plus points about gestures is that when used properly, they make it simpler to interact with your device; speeding up your overall productivity. So, if you are looking to increase productivity while using your device, you should know and practice different gestures. Here are six of the most important:
If you place your finger on the top bezel (above the viewable area of the screen) and swipe down onto the screen you will open, or slide down, the notifications center. From here you can action notifications. When you are finished slide up from the bottom of the screen to close the notifications.
If you place your finger on the bezel (below the viewable area of the screen) and swipe up onto the screen you should bring up the Control Center where you can control the important settings on your iPad. To close simply swipe down.
Place your finger anywhere on the viewable area of the screen and swipe down. This will open up the Search bar where you can search for almost anything on your iPad, including apps, emails, music, and more. To close this bar, simply tap the home button, or tap anywhere on the screen other than where the keyboard or search bar are.
If you place four fingers anywhere on the screen you will bring up thumbnails that represent the apps that you have open. If you swipe up on a thumbnail, you will close the app.
With apps open, you can place four fingers on the screen and swipe to the left or right. This will switch to other open apps. You can swipe the opposite direction with your fingers to go back to another app, if you sweep to the left again, you should bring up a list of recently used apps.
If you are in an app and want to quickly get to the homescreen place all five fingers on the screen and pinch them together. This will shrink the app into your home screen. You can open it again by swiping four fingers up and selecting it. If you are looking to learn more about using your iPad in your business, contact us today to see how we can help.
The iPad Air has become one of the most popular tablets on the market today. If you have picked one of these cool devices up recently and are looking to learn more about your iPad Air, then this article should help. The Apple device has a ton of business oriented features that can take time to discover and master. Guides like the one below can be a big help to new users.
The iPad Air is a thinner, lighter and more powerful iPad which comes with a 64-bit A7 chip, the latest processor Apple offers. But with the overhaul of its hardware and design, what new tricks does Apple have in store for its users?
Here are seven of the most incredible iPad Air features:
With every iPad Air, you can still use a single click that will lead you back to the homescreen, and a double-click that will let you view the apps running on your device. Unlike its predecessors though, the new iPad Air comes with a triple-click feature.
But, what does this new triple-clicking feature offer?
When you triple-click the device’s home button, you get to choose any of these six functional options:
This doesn’t mean blowing up your expensive Apple device. What we’re trying to say is that if your iPad gets lost, you can protect all the files and data stored on its system.
To enjoy this new feature, you will need to sign up with iCloud. As soon as you have done so, all of your data will be far more secure. If your iPad somehow gets lost you can remotely wipe-out all the data stored on your iPad Air using your iCloud account. This can be done by going to the iCloud website and logging in. You can then manage your device from there, and remotely wipe it if needs be.
While most iPad users are already familiar with this feature, we still think it is worth mentioning. The iPad Air is basically a 9-inch tablet display. As such, typing on this device using your two thumbs with a single keyboard can become rather difficult for even the most dexterous.
When you split the keyboards you get a slightly different keyboard style that allows you to type on your iPad device in a more comfortable fashion. You can split your keyboard by opening any app that brings up the keyboard e.g., an email message, and pressing the keyboard button at the bottom of the keyboard. Selecting Split will break apart your keyboard.
Furthermore, you have the option to shrink down or move the keyboard slightly upwards. With iPad Air, typing using both thumbs has been made much more possible.
Isn’t that great?
Yes, but it does not end there. Some iOS tweakers have discovered that when you split the keyboards you can actually type the letter that comes to either the left or right of where it is split. For example, the keyboard is split with the letters T, G, V being on the left and Y, H, B on the right. When you tap the empty space beside T, for instance, the letter Y will appear automatically.
Have you ever found yourself opening the Dictionary app because you don’t know the meaning of some words? We’ve all done this at least once and it definitely is time-consuming.
So, the next time you need to look up a word, take advantage of iPad Air’s Define option. In order to do this, tap and hold a word to select it, and then tap on Define Options. A speech balloon will appear containing the definition of the highlighted word.
If you are sharing an iPad Air with the office, you probably don’t want people to be able to purchase something while using an app. You can avoid this problem by following these simple steps:
The new iPad Air allows users to be more efficient than ever. To those who frequently type using the iPad, you can easily end sentences by double tapping the spacebar. A double tap will add a period to finish a sentence, before you carry on typing the next sentence.
The term is actually keyboard shortcuts. It is now possible to use keyboard shortcuts for phrases that you always use. This trick can definitely save you a great deal of time, and here’s how:
If you’re hoping to know more about iPad Air do give us a call. We’d love to help you with it.
The iPad is one of the most popular tablets among business and individual users and has a number of useful apps. One example of this is the Messages app, which allows users to send instant messages and texts to other iMessages users. Many users have more than one email account linked to their device, and may not know how to change which address messages are sent to and from.
If you have a business email account and a personal account on your device you need to change which email address or account is used by Apple’s Messages app.
This will open your iMessages account list with your main Apple ID at the top of the window. There will also be two sections below You can be reached by iMessage at: and Start new conversations from:.
Under You can be reached by iMessage at: you will see your existing email addresses. By pressing on the blue arrow you can edit or remove the account which means instant messages and texts won’t be sent to that account. If you would like to add an email account, tap on Add Another Email…
Under the Start new conversations from: section you can select which account to send new conversations from.
If you have questions about configuring your iPad, please contact us today.